Can I use GVS Collector, or do you only build custom systems?

Both. GVS Collector is running in production, so the fastest route is to configure it for your tours, channels and guides. If your operation needs something it does not do, we build a system around your workflow instead. We decide which path fits after a short call.

How does the GetYourGuide and Viator connection work?

Both marketplaces offer suppliers a direct reservation connection. Once it is active on your supplier account, they check availability in the system, hold seats while the traveller pays, and confirm or cancel the booking. We handle the technical side and map each of your tours to its product ID on each channel.

How do you prevent overbooking across channels?

Every channel books against one seat pool. A seat held for a traveller who is paying on one marketplace is unavailable to the others until the booking is confirmed or the hold is released.

How are guides notified?

On WhatsApp. The guide covering a tour gets a message for each new booking or cancellation, and at 20:00 every evening a summary of the next day's departures.

Can you add fiscalization for direct bookings in Albania?

Yes. For operators who issue fiscal invoices in Albania, we connect fiscalization through VOS, our Albanian fiscalization and accounting platform. Fiscalization is limited to Albania (plus Italy's SdI/FatturaPA).

How much does it cost?

It is quoted after a short call, because setting GVS Collector up for your tours is a different job from building a system to your workflow. Development is billed at EUR 35-55/hr, with a fixed price per well-defined scope.

Tour Operator Software, Connected to GetYourGuide and Viator

We build booking systems for tour and activity operators: GetYourGuide and Viator connected directly, direct bookings in the same panel, one seat pool so nothing is oversold, QR tickets and WhatsApp alerts for your guides. Our proof is GVS Collector, the booking hub we built and run for GVS Tours.

Last updated: October 6, 2026

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What a tour operator needs from its booking system

Most operators sell the same departure on two or three marketplaces and take direct bookings by phone or WhatsApp on top. The hard part is not storing bookings. It is keeping one honest count of seats while three channels sell at once, and making sure the guide at the meeting point knows who is coming.

Every channel reads and books against the same seats
Tours with options, ticket categories (adult, child) and add-ons
Departure times generated from rules, not typed in one by one
A ticket the guide can check at departure
Guides told about changes before the tour, not at the meeting point

GetYourGuide and Viator, connected directly

The marketplaces do not need a person copying bookings across. With a direct connection, GetYourGuide and Viator ask the system for live availability, hold seats while the traveller pays, and then confirm or cancel. Each tour is mapped once to its GetYourGuide and Viator product ID, so every incoming booking lands on the right departure.

Live availability served to GetYourGuide and Viator
Temporary holds while the traveller completes payment
Confirmations and cancellations applied automatically
Product mapping per channel, managed from the admin panel
Direct bookings entered by staff against the same availability

One seat pool, so nothing is oversold

Availability rules generate the departures, and every seat is counted in a single place. A seat held for a Viator traveller who is still paying cannot be sold on GetYourGuide at the same moment. That is a deliberate engineering decision, and it is what keeps a full Saturday as correct as a quiet Tuesday.

Departure slots generated from availability rules
Capacity and remaining seats per departure
Prices per ticket category, plus add-ons
Each hold ends in a confirmation or a cancellation from the marketplace
Booking list across all channels, filtered by status

On the day: QR tickets and WhatsApp for guides

Each booking gets a QR ticket, and the system records when it is used. The guide covering a tour gets a WhatsApp message for every new booking or cancellation, and at 20:00 every evening a summary of tomorrow's departures. The web panel has three roles, Admin, Operator and Guide, so each person sees only what their job needs.

QR ticket per booking, marked as used at check-in
WhatsApp alert to the assigned guide on each booking or cancellation
Daily 20:00 WhatsApp summary of the next day's departures
Guides assigned per tour
Admin, Operator and Guide roles in the web panel

Built and running: GVS Collector for GVS Tours

Everything above runs today in GVS Collector, the central booking system we built for GVS Tours: airport transfers, beach days and tours sold on GetYourGuide, Viator and directly. You can start from it, configured for your tours, or have us build a system around the way you operate. Either way you deal directly with the people who wrote the code.

See the screens and the full feature list on the GVS Collector product page.

	Off-the-shelf booking platform	Built with Square
Fees	Per booking or per month, for as long as you use it	Quoted after a short call, at EUR 35-55/hr
Workflow	You adapt to the platform's model	The system follows how you run departures
Guides	Usually app or e-mail notifications	WhatsApp, the channel guides already read
Changes	Feature requests in a vendor queue	You talk to the engineers who build it

FAQ

Frequently Asked Questions

Can I use GVS Collector, or do you only build custom systems?
Both. GVS Collector is running in production, so the fastest route is to configure it for your tours, channels and guides. If your operation needs something it does not do, we build a system around your workflow instead. We decide which path fits after a short call.
How does the GetYourGuide and Viator connection work?
Both marketplaces offer suppliers a direct reservation connection. Once it is active on your supplier account, they check availability in the system, hold seats while the traveller pays, and confirm or cancel the booking. We handle the technical side and map each of your tours to its product ID on each channel.
How do you prevent overbooking across channels?
Every channel books against one seat pool. A seat held for a traveller who is paying on one marketplace is unavailable to the others until the booking is confirmed or the hold is released.
How are guides notified?
On WhatsApp. The guide covering a tour gets a message for each new booking or cancellation, and at 20:00 every evening a summary of the next day's departures.
Can you add fiscalization for direct bookings in Albania?
Yes. For operators who issue fiscal invoices in Albania, we connect fiscalization through VOS, our Albanian fiscalization and accounting platform. Fiscalization is limited to Albania (plus Italy's SdI/FatturaPA).
How much does it cost?
It is quoted after a short call, because setting GVS Collector up for your tours is a different job from building a system to your workflow. Development is billed at EUR 35-55/hr, with a fixed price per well-defined scope.