Product we build
AI Chat Assistant: a WhatsApp assistant that knows your business
Connected to your ERP, inventory and CRM, it answers customer questions on WhatsApp automatically: is it in stock, what does it cost, what are the details. It runs on self-hosted AI models for data privacy and lower running costs, and hands the conversation to a person when it should.
Demo on request
What the assistant does
WhatsApp Business
Customers write on the channel they already use; the assistant replies there.
Connected to your systems
Answers come from your ERP, inventory and CRM, not from a script.
Natural Albanian
It understands and replies in natural Albanian.
Self-hosted AI models
Your data stays on infrastructure you control, and running costs stay lower.
Handover to people
When a question needs a person, the conversation goes to your team.
Several businesses
One setup can serve more than one business or brand.
How a conversation works
- 01
Customer asks
A message arrives on WhatsApp: price, stock or product details.
- 02
Assistant checks
It looks the answer up in your connected systems.
- 03
Assistant replies
It answers in the same chat, in natural language.
- 04
Team takes over
Anything it should not handle goes to a person.
Who it is for
Shops and distributors
Teams answering the same stock and price questions all day.
Businesses with an ERP
Companies whose answers already live in their systems.
Privacy-conscious companies
Businesses that will not send customer data to a public AI service.
AI Chat Assistant questions
Which channel does it use?
WhatsApp Business.
Where do the answers come from?
From the systems it is connected to, such as your ERP, inventory and CRM.
Does customer data go to a public AI service?
No. It runs on self-hosted AI models.
What if it cannot answer?
It hands the conversation to a person on your team.
Want the assistant on your WhatsApp?
We show it on a short call, connected to a sample of your data.